How to create a system element record

A system element is the functionality supported by a device. For example, a server is a device. When this server runs a specific set of applications, it becomes a web server. The web server is the system element. The parent service component is a complete application system that depends on the web server (a system element) to make the actual service available to an end user.

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Each service component contains zero or more system elements.

Each system element contains zero or more devices.

Each system element can support zero or more service components.

When you create a system element, you must provide information about the system element and add the record to your configuration management system.

From the main menu, select Build > Service Asset & Configuration.

From SACM Home, select System Elements.

Click New icon New.

In the New System Element details dialog box, provide all requested information. This dialog requests values for the basic system element attributes.

Field	Description
Subtype	A level of categorization. For example, choose Application server.
Display label	A meaningful name that describes the system element. For example, IT Security System is a meaningful name.
Description	Detailed description of the system element.
Owner	The person who manages the system element.
Environment	System elements belong to a type of environment, such as Production or Test. For example, select Test.
Cluster	The cluster type of the system element. For example, you can select Fail over or Load balancer. If neither choice applies, select No.
Version	Version identification for the system element.