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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.
ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

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NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Service Manager
  • Using the ServiceManagerAdapter9.41 Adapter
    • How to Upgrade Your Integration
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    • Tailoring the Integration
      • Integration Architecture
      • Integration Tailoring Options
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Integrate > Universal CMDB (UCMDB) > Using the ServiceManagerAdapter9.41 Adapter > Tailoring the Integration

Tailoring the Integration

You can tailor the Universal CMDB integration to meet your business needs by adding or removing managed CI types, attributes, and relationship types. This section describes the integration architecture and tailoring options for data push, population, and federation.

Integration Architecture

Integration Class Model

Integration queries

Service Manager Web Services

Service Manager Reconciliation Rules

Service Manager Discovery Event Manager Rules

Integration Tailoring Options

How to Enable ASM Support

How to Update the Integration Adapter Configuration File (sm.properties)

How to Add DEM Reconciliation Rules

Add Discovery Event Manager rules

How to Add a CI Attribute to the Integration for Data Push

How to Add a CI Type to the Integration for Data Push

How to Add a CI Type's Relationship Types to the Integration for Data Push

How to Add Custom Queries to Data Push Jobs

How to Add a CI Attribute to the Integration for Population

How to Add a CI Type to the Integration for Population

How to Add a CI Type's Relationship Types to the Integration for Population

How to Customize UCMDB ID Pushback for a CI Type

How to Add Custom Queries to Integration Population Jobs

How to Add an Attribute of a Supported CI Type for Federation

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