Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Expressions tab
The Expressions tab contains information about the JavaScript expressions contained within each of the Service Catalog connectors. It contains an initialization expression that needs to be processed before adding the record.
This is an example of an initialization expression for the Create New Request connector.
if (filename($L.file)="request") then (category in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "category"))
if (filename($L.file)="request") then (subcategory in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "subcategory"))
if (filename($L.file)="request") then (bill.to.dept in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "department"))
if (filename($L.file)="request") then (company in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "company"))
if (filename($L.file)="request") then (model in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "requestModel"))
if (filename($L.file)="request") then (modelname in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "requestModelName"))
if (filename($L.file)="request") then (severity in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "severity"))
if (filename($L.file)="request") then (impact in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "impact"))
if (filename($L.file)="request") then (assigned.group in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "assigngroup"))
if (bundle in $L.cartItem=true and bundle.options in $L.cartItem~=NULL and bundle.options in $L.cartItem~="<bundle></bundle>") then (svc.options in $L.file=bundle.options in $L.cartItem)
if ((bundle in $L.cartItem=false or bundle in $L.cartItem=NULL) and options in $L.cartItem~=NULL and options in $L.cartItem~="</form>") then (svc.options in $L.file=options in $L.cartItem)
Related topics
Service Catalogs
Service Catalog connectors
Connector Detail tab
Related topics
