Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Application Lifecycle Management
- Defects and Requirements Exchange with Service Manager and Application Lifecycle Management Installation and Administration
- Synchronization Concepts
- Planning the Deployment
- Installing and Configuring QC/ALM Synchronizer
- Configuring Links in QC/ALM Synchronizer
- Integration Account
- SM Change -> QC/ALM Defect
- SM Change -> QC/ALM Requirement
- SM Problem -> QC/ALM Defect
- QC/ALM Defect -> SM Problem
- SM Problem <-> QC/ALM Defect
- Upgrading the Integration
- Error Messages
- Defects and Requirements Exchange with Service Manager and Application Lifecycle Management Installation and Administration
Introduction
This section describes how to configure and deploy the integration components
- Service Manager (SM)
- Quality Center (QC)
- Quality Center Synchronizer (QCS)
Note As of version 11.00, Quality Center is known as Application Lifecycle Management (ALM); as of version 1.40, Quality Center Synchronizer (QCS) is known as ALM Synchronizer.
This document also describes how to configure and test synchronization links between QC/ALM and SM.
Note This document contains numerous examples that use the SM and QC/ALM default installation configuration and databases. Your particular configuration may differ significantly. The example synchronization configuration may also differ significantly from your requirements.
The target readers include Micro Focus Consultants and/or Application Administrators who must set up and maintain QC/ALM Synchronizer, ensuring that the synchronizer meets all user organization procedural requirements. This document assumes that the reader is an experienced user of either Service Manager or QC/ALM (but not necessarily of both), and therefore describes only the basics of both SM and QC/ALM.
References
- Quality Center Synchronizer User’s Guide / ALM Synchronizer User’s Guide
- Quality Center Administrator's Guide / ALM Administrator's Guide
- Service Manager Help Center
