Release notes > Known problems, limitations and workarounds

Known problems, limitations and workarounds

The reference number for each defect is the Quality Center change request (QCCR) number.

Title: The OMi MP for AWS help is not available in the online help on OMi 10.10, 10.11, and 10.12 versions.

Description: The out-of-the-box online help link is not available to launch the OMi MP for AWS online help.

Solution(s): Follow one of the methods to access the online help.

  1. Launch the OMi Gateway Server URL to access the online help.

    For example:

    On secured setup:

    https://<OMI-GW-Server>/topaz/amdocs/eng/doc_lib/Subsystems/con029/con029.htm

    On unsecured setup:

    http://<OMI-GW-Server>/topaz/amdocs/eng/doc_lib/Subsystems/con029/con029.htm

  2. Download the OMi MP for AWS documentation from the Marketplace.

  3. Launch the con029.htm file directly from the following path on the OMi Server:

    <OMi_HOME>/AppServer/webapps/site.war/amdocs/eng/doc_lib/Subsystems/con029/con029.html


Title: EBS Performance Dashboard displays no data or incorrect data.

Solution: Upgrade to Operations Manager i 10.61 version.