Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Change Management > Change Management workflows and user tasks > Change Management tasks > Create a change task

Create a change task

Applies to User Roles:

Change Coordinator

After a change is scheduled, you can create the tasks for building, testing, and implementing the change.

To create a change task, follow these steps:

Click Change Management > Change Queue.
Expand Phase: Change Implementation in the record list.
Use search or advanced search to find one or more records.
Find the change request you want to create tasks from, and click the record to open it.
Click More or the More Actions icon and then select Create New Task.
Select a category for the new task.

HPE Service Manager opens a task information form. Service Manager automatically copies the following information from the change request:
- Category
- Status
- Parent Change
- Description
- Impact
- Urgency
- Priority
- Planned Start
- Planned End
Note Click Apply Template if you want to use a predefined task template for the new task.
Complete the information in the Change Task Details section.
Assign the task to the designated Assignment Group and scheduled Change Analyst.
Click Save & Exit.
Repeat the above steps for each new task that you want to open. Service Manager automatically relates the task to the change.