Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Web client keyboard shortcuts
This section introduces keyboard shortcuts for the HPE Service Manager web client.
Keyboard shortcuts for general operations
You can customize these Service Manager web client keyboard shortcuts from the shortcut.xml configuration file. By default, most of the web client shortcuts use the Alt key plus a character to produce a combined keystroke.
The following table shows the default actions assigned to the keystrokes, but your own browser may override these actions.
Area | Keyboard shortcut | Name in shortcut.xml | Action |
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Navigation through sections | Alt+Ctrl+N | keyNavigator | Move the focus to the first toolbar button in the navigator |
Alt+Ctrl+M | keyMainContent | Move the focus to the first toolbar button in the main content pane | |
Alt+Ctrl+L | keyList | Move the focus to the first toolbar button in the list pane (when the current page is a list-detail page) | |
Ctrl+Alt+D | keyDetail | Move the focus to the first toolbar button in the detail pane (when the current page is a list-detail page) | |
Alt+Q | keyTabSections |
Navigate through the following panes (not including the toolbar buttons):
Note When you navigate from one pane to another by pressing Alt+Q, the focused element in the original pane is remembered. When you return to the original pane by pressing Alt+Q again, the focus is set on the remembered element. If no element in the original pane was focused, the focus is set on the frame window of the pane. However, if the original pane is refreshed, the focus is set on the first element of the navigator pane or the frame window of the main content pane, list pane, or detail pane. |
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Alt+Ctrl+H | keyFocusTabHeader |
Move the focus to the header of the current active tab |
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Alt+Ctrl+T | keyCloseActiveTab |
Close the current active tab Note You cannot use this shortcut to close the first To-Do queue tab. |
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Navigation Menu | Alt+1 | keyManageFav | Open the Manage Favorites pane |
Alt+2 | keyAddListFav | Add a favorite that links to the current list | |
Alt+3 | keyAddDetailFav | Add a favorite that links to the current record | |
Alt+N | keyCollapseExpandNav | Switch the System Navigator between the expanded mode and the collapsed mode | |
Record list | Alt+U | keyToggleList | Expands or collapses the List Pane in a list detail page |
Detail Form | Alt+J | keyJumpAddress |
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Alt+C | keySpellCheck | Open the Speck Check utility | |
F1 | functionKeyHelp | View help on field | |
F2 | functionKeyMagnify | Expand a scrollable text field by opening a separate window that magnifies the text for easier viewing and editing | |
Miscellaneous | Alt+G | keyMessages | Open or close the Messages and Alerts window |
Alt+P | keyPrint |
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Alt+Ctrl+P | keyPrintList |
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Alt+O | keyAbout | Open the About HPE Software window and display the installed HPE Service Manager components | |
Alt+R | keyRefresh |
Refresh the current screen Note Do not refresh Service Manager screens by refreshing your browser. Instead, use the Service ManagerRefresh button or shortcut (Alt+R). |
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Alt+L | keyLogout | Open the logout dialogue | |
Alt+Ctrl+/ | keyShortcut | Show or hide system keyboard shortcut list |
Keyboard shortcuts for date picker
The Service Manager web client provides a date picker widget that assists you to input date and time. The following table shows the keyboard shortcuts for the date picker widget.
Keyboard shortcut | Action |
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Esc | Close the date picker widget without selection |
Enter | Choose the highlighted date |
Shift+Enter | Choose today |
Left Arrow | Previous day |
Right Arrow | Next day |
Up Arrow | Previous week |
Down Arrow | Next week |
Shift+Left Arrow | Previous month |
Shift+Right Arrow | Next month |
Shift+Up Arrow | Previous year |
Shift+Down Arrow | Next year |
Tab | Switch focus between date and time |
Down Arrow (when the focus is on the time field in the date picker widget) | Open the time list |
Enter (when time list is open) | Choose highlighted time |
Keyboard shortcuts for list builder
The list builder widget allows you to construct a list of choices. The following table shows the keyboard shortcuts for the list builder widget.
Keyboard shortcut | Action |
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Left Arrow Right Arrow Up Arrow Down Arrow |
Select items in the list builder |
Shift+Left Arrow Shift+Right Arrow |
Move the selected item to the left or right column |
Shift+Up Arrow Shift+Down Arrow |
Move the selected item up or down in the right column |
We welcome your comments!
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