Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Get started > Accessing Service Manager > Logging on from the Web client > Log on from the web client, self-service user view

Log on to the web client (self-service user view)

Access to the self-service user view is often configured as a link on an intranet web page. Contact your system administrator for that information.

If you need to access the self-service user view by its URL, follow these steps:

Contact your system administrator to obtain the following for the HPE Service Manager server to which you want to connect:

Verify that your web browser version is supported. For more information, see Compatibility matrices.
Verify that your web browser is configured as follows:

Type the following URL in the address field of your web browser:

http://servername:portnumber/appname/ess.do

This URL contains the following placeholders:
- servername refers to the host name or IP address of the web server.
- portnumber refers to the port number. For example, leave the port blank to default to port 80.
- appname refers to the name of the deployed Service Manager application. By default, the application name is the name of the WAR/EAR file. For example, webtier-9.30.
Note If your web client requires a secure connection, Service Manager automatically redirects the URL to https://servername:HTTPSportnumber/appname/ess.do.
On the login page, type your user name and password.
Select the language for the web client. The language defaults to the language setting in the web browser environment.
Click Log In.