Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Configuration Management > Configuration management administrator tasks > Contract Management overview > Contract Management administration > Create a contract template

Create a contract template

Applies to User Roles:

System Administrator

Contract Management tracks each service contract between a customer and service provider. Configuration Management enables you to create contracts from contract types or user-defined templates.

To create a contract template, follow these steps:

Click Configuration Management > Contracts > Contracts.
Use search or advanced search to find one or more records.
Select a contract to use as a template.
Click More or the More Actions icon.
Choose Create Template.
Type the name of the new template in the Name field.
Add or change information on the form to select the applicable contract, lease, financial, terms and conditions, and other information to ensure the contract template is standardized for all related contracts.
Click Add.

Caution Make sure that you do not click Save because doing so will replace the existing contract with the new contract you are attempting to create.

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