Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Importing records
- Import descriptor records
- Load error messages and notifications
- Unload files
- Add an import descriptor record
- Import a character-delimited text file
- Import a fixed-width text file
- Load an unload file
- Schedule the importing of records using an import descriptor record
- Schedule the loading of an unload file
- View the contents of an unload file
Schedule the loading of an unload file
Applies to User Roles:
System Administrator
To schedule the loading of an unload file:
- Click Tailoring > Database Manager.
- Click More or the More Actions icon, and then select Import/Load.
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Fill in the following fields.
Field Description File Name Type the name and path of the file to load. Member This field is obsolete. Import Descriptor Type the name of the Import Descriptor record used to import records. Because unload files do not require an Import Descriptor record, leave this field blank. File Type Select the source operating system of unload file. Messages Option — All Messages Select this option to see all messages that HPE Service Manager generates loading the file. Messages Option — Totals Only Select this option to see only the total number of files Service Manager loads. Messages Option — None Select this option to hide all messages that Service Manager generates loading the file. - Click Load BG.
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Fill in the following fields.
Field Description Expiration Date Specify the date and time the scheduled process runs. Service Manager loads the file at this date and time. By default, Service Manager uses the current date and time. Repeat Interval Select the time period to wait before repeating the load process. Type the interval in the following format: <days><hours>:<minutes>:<seconds>. For example, 1 00:00:00 is a repeat interval of 1 day. External Filename Type the name and path to the external file to load. By default, Service Manager looks for unload files in the server RUN folder. Member This field is obsolete. Suppress Messages? Type true or false to show or hide messages Service Manager generates loading the external file. - Click Load BG.
Related concepts
Data maps
Exporting records
Importing records
Import descriptor records
Unload files
Purging and archiving records
Unload script utility
Master data records
Related tasks
Add an import descriptor record
Import a character-delimited text file
Import a fixed-width text file
Load an unload file
Schedule the importing of records using an import descriptor record
View the contents of an unload file
Related references
Unload error messages
Load error messages and notifications
Load/unload implications of case-sensitivity
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