Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Validate case-insensitive unique indexes
During the initial system load, Service Manager created a set of case-insensitive indexes for each table, based on the keys in that table.
Service Manager logs these indexes first time reads a table when the sqldebug:1
parameter is in the sm.ini
file.
You can review the settings created for each table by viewing the sm.log file
.
The case-insensitive unique indexes should be created as Oracle function based indexes where the Column Expression is NLSSORT("<field name>",'nls_sort=''BINARY_CI''').
To verify whether the case-insensitive unique indexes are being with the correct column expression:
- Set
sqldebug:1
in thesm.ini
file, located in the<SM_install_location>\Server\RUN
directory. - Start Service Manager.
- Check the
sm.log
file, located in the <SM_install_location>\Server\logs directory.
The following entry in the log file indicates that the Oracle instance is set to case insensitive, and that you were able to connect to it successfully.
RTE I Oracle server settings for language, territory and character set: AMERICAN_AMERICA.AL32UTF8 (AL16UTF16) RTE I OCI Client settings for language, territory and character set: AMERICAN_AMERICA.AL32UTF8 (UTF16) .... RTE I Oracle instance setting for NLS_SORT is set to BINARY_CI RTE I Oracle instance setting for NLS_COMP is set to LINGUISTIC ... RTE I Oracle session is set up in CASE INSENSITIVE mode
The following information in the log file indicates that the Dbdict table has an index, DBDICTM1C989DE64, with a key called "NAME", which is case-insensitive.
RTE D Table Name: DBDICTM1 RTE D Schema Name Index Name Type Column Name Column Expression RTE D ------------------------------ ------------------------------ ---- ------------------------------ ---------------------------------------- RTE D SMDB DBDICTM1C989DE64 U SYS_NC00003$ NLSSORT("NAME",'nls_sort=''BINARY_CI''') RTE D ------------------------------ ------------------------------ ---- ------------------------------ ----------------------------------------
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