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Add a Release Control integration
Applies to User Roles:
System Administrator
To use the HPE Service Manager to RC integration, you must first configure the RC adapter and then add and enable an instance of this integration in Integration Manager. It is highly recommended that you enable Lightweight Single Sign-On (LW-SSO) in RC and in Service Manager to bypass the log-in prompts.
The RC integration can work either without UCMDB (that is, in standalone mode) or with UCMDB. This is controlled by the value of the rcStandalone parameter you will specify below.
Note Before you add and enable the Service Manager to RC integration, be sure to configure the RC adaptor.
To add and enable a Service Manager to RC integration instance, follow these steps:
- Log on to Service Manager as a System Administrator.
- Click Tailoring > Integration Manager. Integration Instance Manager opens.
- Click Add. The Integration Template Selection wizard opens.
- Select SMtoRC from the Integration Template list.
- Click Next. The Integration Instance Information page opens.
-
Verify or complete the fields as necessary.
Note: Some fields are automatically populated with the information from the integration template. However, you can modify the values for these fields as necessary. - Click Next. The Integration Instance Parameters page opens.
-
Click the General Parameters and Secure Parameters tabs, and modify the parameter values as shown in the table below:
Parameter Value Example rc.server.url http://<servername>:<port>/ccm
. Replace<servername>
and<port>
with the hostname and port number of your RC Server.Note The LW-SSO configuration requires <servername> to be the fully qualified domain name (FQDN) of the RC server host.
http://rc.hpe.com:8080
/ccmrc.adapter.name Enter your RC adapter name. This is the name you specified when configuring the RC adapter for the Service Manager server.
Note When you configured the adapter in RC, RC automatically suffixed the adapter name with "-adapter". Do NOT include the suffix in this field value.
sm rc.username Enter the user name of the RC user account that manages multitenancy in RC. admin rc.password Enter the password of the RC user account that manages multitenancy in RC. admin rcStandalone Set to true to enable the RC integration to work without UCMDB; when set to false, both Service Manager and RC must integrate with UCMDB for the integration to work. true (default) rcSimplified Specify this value to true, a simplified and Section 508 compliant RC widget is embedded in SM. False(default) Note It is not recommended to add new parameters, modify parameter names or categories.
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Click Next twice and then click Finish. Leave the Integration Instance Mapping and Integration Instance Fields settings blank. This integration does not use these settings.
Service Manager creates the instance. You can edit, enable, disable, or delete it in Integration Manager.
- Enable the integration instance.
We welcome your comments!
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