Use > Problem Management > Security > Problem Management Security Areas

Problem Management Security Areas

User Role: System Administrator

The security areas for Problem Management are Problem, Problem Task, and Problem Management Configuration. These areas contain the default security rights and settings for Interactions in the Problem Management module. The security rights settings will be inherited by the new roles created in an area when no settings are specified in the security role.

Area

System navigator menu items for this area

Problem

This area contains the default security rights and settings for Problem. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the Role.

Problem Tasks

This area contains the default security rights and settings for Problem Tasks. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the Role.

Problem Management Configuration

This area contains the default security rights and settings for Problem Management Configuration. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the Role.

Note When you set the security rights for a security role in the Problem Management Configuration area:

  • The View right is to view the settings defined in the Administration menu and the Configuration menu.
  • The Update right is to update the values of existing settings defined in the Administration menu and the Configuration menu.
  • The New and Delete rights are to create and delete a setting in the Configuration menu, such as category.
  • The Admin right is to add, edit, or delete the settings in the Administration > Settings menu.

Default rights

When you create new security roles, they inherit the default rights that are defined in the security area. The following table describes the out-of-box rights that are defined in the Problem, Problem Tasks, and Problem Management Configuration areas.

Area Name View New Update Delete/Close Expert Admin
Problem TRUE FALSE Never Never FALSE FALSE
Problem Tasks TRUE FALSE Never Never FALSE FALSE
Problem Management Configuration FALSE FALSE Never Never FALSE FALSE

Default settings

The default settings defined in areas will be inherited when you create new security roles. In an out-of-box system, none of the default settings is checked or set in the Problem, Problem Tasks, and Problem Management Configuration areas.

Related concepts

Problem Management security roles and settings
Problem Management user roles