Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Report background schedule process
You can start a background schedule process by running the sm report.export command. Make sure you have already specified the path to save the exported reports and dashboards by adding the dashboard_export_path parameter to the sm.ini file.
Note If you set too many threads for one process, you have to add the JVMOption parameter to expand the memory capacity. For example, you can start the process by running the following command:
sm -JVMOption0:-Xms1024m -JVMOption1:-Xmx1024m report.export
To check the running status of the background schedule process, click Miscellaneous > System Status.
There are six types of threads which will run:
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report.export.misc
- Cleans the report performance log
- Regenerates the schedule task in 30 days
- Moves the task from reportscheduletask to reportschedulehistory
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report.export.distribute
Distributes the reports or the dashboards by email or to the file server.
Note The clean:1 parameter excludes a message from email notifications about exported reports or dashboards. See Startup parameter: emailout. By default, this message is included.
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report.export.prepare
Prepares the data to generate the reports and dashboards.
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report.export
This schedule thread will synchronize the status of the other three types of schedule threads. Restart the schedule thread if it stops responding. Make sure you set the correct maximum counts of running threads. You can change the default value of Max report-exporting threads per process and Max report-preparing threads per process from Reporting > Administration > Report Settings.
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report.calccharts
Scans the system every one minute to check if there is any new report or updated report for calculation.
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timedurationdata
Extracts the raw time stamp information from the source tables. Service Manager will process the data and save the change metrics in the intermediate tables, for example, in the timeDuration4probsummary table.
Related concepts
My reports
My dashboards
Report schedule and distribution
Report administration
Related tasks
Create a report
Create a dashboard
Create a report schedule
Related references
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