Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Report schedule task lifecycle
Service Manager creates the schedule tasks for a report schedule. A schedule record can generate several schedule tasks. Each schedule task includes lifecycle states relating to the process from task created, to preparing report data, and to exporting report data, as shown in the following figure.
The state transition from Created to Preparing can be interrupted when the administrator:
- Disables reporting
- Stops sending reports or dashboards via email, if the scheduled reports are sent only via email
The state transition from Prepared to Sending can be interrupted when the administrator:
- Stops sending reports or dashboards via email, if the scheduled reports are sent only via email.
- Does not specify a location for the exported reports, if the scheduled reports are only exported to the file server
- Service Manager cannot interrupt the state transition from Preparing to Prepared or the state transition from Sending to Exported.
- If you disable reporting, it will prevent Service Manager from generating any more schedule tasks.
Related concepts
My reports
My dashboards
Report schedule and distribution
Report administration
Related tasks
Create a report
Create a dashboard
Create a report schedule
Related references
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: