Financial Approval

The Service Catalog module supports routing end-user Service Catalog requests for required financial approvals.

The approval rules are defined in the Service Catalog. Some approval rules are defined globally and apply to all Service Catalog requests that match the required conditions (approvals can trigger based on the total price of the Service Catalog request). Other approval rules are directly attached to catalog items, and provide additional control in the service provisioning.

The requesters are able to review the progress of the approval process at any time by looking at their open Service Catalog requests in the web interface.

Moreover, approval routing can also be performed in other HPE Service Manager modules used to fulfill requests. For example, the HPE Service Manager Request Management module includes capabilities to route a request for multiple sequential or parallel approvals based on the type of request, the dollar value of the request, and so on.