Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Service Catalogs
- Out-of-box Service Catalog
- Service Catalog capability words
- Filter access to catalog items
- The shopping cart
- The Service Catalog interface
- Self-service access
- Service Catalog approvals
- Service Catalog management
- Service Catalog Access
- Catalog Design
- Service Catalog Configuration Management: Service States
- Service Catalog Subscriptions
- Service Catalog Integration
- Service Catalog Ordering: Service Request Forms
- Service Catalog Audit Trail
- Service Catalog: Search
Service Catalog Integration
The Service Catalog is fully integrated with other HPE Service Manager modules, including Service Desk, Change Management, Configuration Management, and Request Management.
HPE Service Manager can automatically generate records to fulfill Service Catalog requests in these other modules. As the request is being fulfilled, status information is passed back to the service request so that the business user can be informed of the progress.
We welcome your comments!
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