Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Develop > Tailoring > Advanced functions > Publish and subscribe > Static messages > Publish the static message

Publish the static message

Click System Administration > Base System Configuration > Publishing Utilities > Publish Messages.
Type the name of the variable from the Input field of the Forms properties Box ($SYSPUB.xxx) and the text of your message in the field provided. In this case, type: The average time for the resolution of an incident record is 8 hours.
Click OK to publish your message to the Service Manager publishing house.
The following message appears in the status bar:
```
Your message has been published
```

Important: You cannot delete SYSPUB messages. You must edit the label property on the form you modified in order to remove the message.