Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Development auditing
The development auditing utility (devaudit) tracks changes made to HPE Service Manager records during the development phase of Service Manager implementation. Whether you make a few changes or extensively customize your system, it is critical to have a record of your changes to ensure loading of the correct version when you move to production. With it, you can create an unload of your changes, and load them into another system.
Note: The Differential Upgrade utility is a more powerful and flexible tool for this purpose. Hewlett-Packard recommends that you use it instead of the development auditing.
Though the auditing utility helps you find modified records, HPE strongly recommends that you record each change more extensively either using tools outside of Service Manager or using the Revision control feature.
The development auditing utility tracks changes to the following files:
- application
- code
- datadict
- devaudit
- displayevent
- displayoption
- displayscreen
- enclapplication
- eventfilter
- eventmap
- eventregister
- format
- formatctrl
- joindef
- link
- menu
- Object
- Process
- querystored
- scmessage
- screlconfig
- scripts
- States
- trigger
- validity
- wizard
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: