Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Turn the auditing on/off
Applies to User Roles:
System Administrator
This function enables you to enable or disable file auditing. If auditing is on, the system creates a separate audit record each time you make a change to a record and save it to the database. HPE Service Manager contains a default set of audit records to enable you to track development changes.
- Click Tailoring > Audit > Turn Auditing On/Off.
- Update one or more of the following functions:
- Do you want to audit development changes?: Enables/disables auditing of development changes. When selected, development auditing tracks the changes you make. You can put those changes into an unload file and load them into another system.
- Do you want to keep backups of Changes?: Enables/disables backups of development changes. When selected, development auditing creates a copy of the record you changed in the same table. The name of the backup record is prefaced with AUDIT and the number of the audit record and key. Restores the originals by renaming them to the original file name.
- Do you want to create auditdelete records on unload?: Enables/disables creating auditdelete records on unload. When selected, development auditing tracks your deletes, and the unload file makes the same deletes when you load it into another system.
- Click Save and OK.
Best practices
Auditing should always be disabled on a production or test system, and enabled for development systems (when auditing is used to promote from development to production).
When selecting auditing settings for a development system:
- Select Do you want to audit development changes?
- Uncheck Do you want to keep backups of changes?
- Uncheck Do you want to create auditdelete records on unload?
We welcome your comments!
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