Develop > Tailoring > Web tier > Branding the web client > Branding implementation options

Branding implementation options

The branding menu provides the following implementation options.

Note The new settings are applied when you next log in to Service Manager or when the system restarts.

Tip If you want to restore the default settings, click Restore Defaults, and then click Save.

  • ClosedChange the logo icons

    The following table describes the format requirements for the logo files.

    Logo name Description Format
    Favorites icon

    This icon appears in the browser’s address bar, the browser tab title, and the web client URL bookmark link.

    Note The MIME type of the logo file should be x-icon and the browser must be able to display the .ico files.

    		 .ico
    Main page header logo

    This icon appears on the horizontal masthead at the top left corner of the web client screen.

    Note By default, Service Manager does not have a main page header logo. However, you may set one using your own organization's logo.

    		.jpg, .gif, .png
    Login and About page logo This icon appears on the Login page and the About information page. .jpg, .gif, .png

    To change the logo icons of the web tier, follow these steps:

    1. Log in to the web client.
    2. Click Tailoring > Branding.
    3. Click Browse to find the logo file and select it.

    4. Click Save.

      Service Manager saves your images in the <customize-folder>\branding-images subfolder.

  • ClosedChange the colors

    To change a color in the web tier, follow these steps:

    1. Log in to the web client.
    2. Click Tailoring > Branding.
    3. Type a desired hex color code in the color value field. A sample color, which automatically changes according to the hex color code you type, is displayed after the value field.
    4. Click Save.

    Service Manager saves your changes in the <customize-folder>\branding.xml file.

    You can change the following colors.

    Section Title Description
    Login Page Body Background/Foreground The background/foreground color of the login page
    Button Background/Foreground The background/foreground color of the login button on the login page
    Button Hover Background/Foreground The background/foreground color of the login button on the login page when you hover your mouse over the button
    Footer Background/Foreground The background/foreground color of the footer on the login page
    Main Page Header Background/Foreground The background/foreground color of the header on the main page
    Header Command Background/Foreground The background/foreground color of the command line box on the header of the main page
    Header Inactive Switch Button The color of the inactive switch button on the header of the main page
    Navigation Background/Foreground

    The background/foreground color of the navigation accordion on the left side of the applications menu (only apply to the expanded mode)
    Menu Item Background/Foreground

    The background/foreground color of the navigation menu items
    Menu Group Background/Foreground

    The background/foreground color of the navigation menu groups
    Menu Group Icon

    The color of the menu group icon
    Tab Active Tab Background/Foreground The background/foreground color of the active tab

  • ClosedChange the font

    By default, the web client uses Metric font in Latin language and German versions of Service Manager, and Arial font in other language versions. In the case of Asian language versions that do not support these two fonts, the operating system's default font is used instead.

    To change the font of the web client, follow these steps:

    1. Log in to the web client.
    2. Click Tailoring > Branding.
    3. Type the desired font name in the Font Family field.
    4. Click Save to save the changes in the <customize-folder>\branding.xml file
    • The new font takes effect only for users whose browser has the font installed. For users who do not have the font installed, the default font of the user’s browser is used instead.
    • In the login form container, the new font only takes effect on the login button.

    • Your customized font does not apply to printed pages.

  • ClosedChange the font size

    To change the font size of the web client, follow these steps:

    1. Log in to the web client.
    2. Click Tailoring > Branding.
    3. Select the desired font size from the Font Size drop-down menu.
    4. Click Save to save the changes in the <customize-folder>\branding.xml file.
    If you have upgraded from an earlier version of Service Manager in which you performed branding, the default font size is 12px. Otherwise, the default font size is 14px.
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Related concept

Branding the web client

Related tasks

Update the operator records to enable the branding rights

Specify the location for the branding files

Enable the branding menu in old applications

Additional branding implementation options

Related references

Web parameter: customize-folder

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