Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Help Server preferences
This Preferences dialog enables you to specify your Help Server settings so that you can access the online help documentation by clicking Help > Help Contents from the Windows client. Service Manager launches the Help Server using this URL: http://<Help Server host name>:<Help Server port number>/<Help Server context>.
To access Help Server preferences, click Window > Preferences > Help> Help Server.
Preference | Description | Default setting |
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Use a Help Server to access documentation |
Enables you to access the online help from Service Manager. When selected, this preference requires the Service Manager help be deployed on a web server (for example, Apache). For information about how to deploy the Service Manager help on a web server, see Install the Service Manager Help Center. |
False |
Help Server host name | Specifies the host name (IP address or fully-qualified domain name) of the web server on which the Service Manager help is deployed. For example, if you have deployed the help on Apache, this is the Apache web server host name. | None |
Help Server port number | Specifies the communications port of the web server on which the help is deployed. | None |
Help Server context |
Specifies the virtual directory name where the Service Manager help is installed. It excludes the web server’s document directory path. For example, if the help is deployed in C:/Apache/2.2/htdocs/sm_help, the document directory path is C:/Apache/2.2/htdocs/ and the virtual directory name is sm_help. Therefore, the context path is sm_help. If you use the default value, the Service Manager help must be deployed in, for example, the <Apache>/htdocs/help directory. |
help |
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