Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Develop > Tailoring > Windows client > Preferences > Set Windows client preferences > HPE Service Manager preferences

HPE Service Manager preferences

This Preferences dialog enables you to customize the Windows client.

To access HPE Service Manager preferences, click Window > Preferences > HPE Service Manager.

Preference	Description	Default setting
Client printing	This preference allows users to access the client-side printing feature by using the Print icon in the Windows client. Web and Windows clients can also use the Print commands supplied by the web browser or Windows operating system.	True
Client side load/unload	This preference determines the destination of unload files. When enabled, HPE Service Manager saves unload files on the client system. When disabled, HPE Service Manager saves unload files on the server. Requires a client restart to take effect.	True
Use form caching	Form caching improves server responsiveness by reducing the need to load forms.	True
Record list request count	This preference specifies the number of records the client requests from the server when displaying a record list. The user can view additional records in the record list by advancing to the next page of records or by using the go to page option. The default value is set to maximize the server’s response time to client record requests. The fewer records the client requests of the server the faster the server can answer the query.	32
Image path	This preference specifies the path to any custom images you want the Windows client to use. System administrators may use this preference to customize the Windows client to use custom branded images.	None
Display names of missing images	This preference determines if the Windows client displays the name and of any missing images. This preference is intended to make customizing the Windows client easier.	False
DDE server name	This preference determines the name the Windows client uses when acting as a DDE server for integrations with DDE applications such as computer telephony integration (CTI).	HPE_Service_Manager
Show line number	This preference displays line numbers in the comparison window when you perform application upgrades or apply application patches.	True

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