Integration Overview

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

UCMDB-Troux integration consists of two independent, bi-directional parts: the Troux Push Adapter, and the Troux Population Adapter.

The Troux Push Adapter in UCMDB replicates CIs and relationships to Troux. The Troux Push Adapter is necessary to achieve both the Technology Standards Assessment and Business Impact Analysis use cases discussed in the introduction above. The adapter also allows the user to push to Troux CIs that are aged out of UCMDB or deleted.

The Troux Population Adapter pulls CIs and relationships from Troux to UCMDB. It is necessary only for the Business Impact Analysis use-case.

Data transfer occurs using XML files between configured directories. Mapping files are used to apply conversion from TUX format to UCMDB and vice versa.