Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Activity Instances Mapping Page
This wizard page allows you to select a Discovery Activity Instance associated with the Management Zone on which you are running the Troubleshooter.
Important information | This wizard page only appears if you have more than one Infrastructure or Basic Software Configuration Discovery activity associated with the Management Zone. |
Wizard map |
The Discovery Troubleshooter Wizard contains: Discovery Troubleshooter Wizard > Activity Instances Mapping Page > Target Host Page > Additional Information Is Required Page > Investigate Missing Node CI Page > Retrieve Running Software CIs Page |
User interface elements are described below:
UI Element (A-Z) | Description |
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Activity Instance | Lists the instances of the Activity Type. If there is more than one instance, they are listed in a drop-down menu. |
Activity Type | Lists the types of Discovery Activities that are prerequisites for running the Troubleshooter. Currently, only Infrastructure and Basic Software Configuration Discovery activity types are listed here. |
Troubleshooter Log | This log lists all actions performed by the Troubleshooter that occur in the background and do not appear in the user interface. |