Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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Investigate Missing Node CI Page
This wizard page lists errors found if the Troubleshooter does not succeed in connecting to the host, and offers options for trying to resolve those errors.
| Important information | This page only appears if the Troubleshooter does not succeed in connecting to the host. |
| Wizard map |
The Discovery Troubleshooter Wizard contains: Discovery Troubleshooter Wizard > Activity Instances Mapping Page > Target Host Page > Additional Information Is Required Page > Investigate Missing Node CI Page > Retrieve Running Software CIs Page |
User interface elements are described below:
| UI Element | Description |
|---|---|
| <error messages> |
Various error messages can occur when running the Troubleshooter. One of the more common types of error messages is Permission Denied. This error occurs if there is a problem with the user credentials. You can attempt to fix this error by clicking Fix by the error message. If you do this, the Update Credentials dialog box appears, and you can update the user credentials as explained in <Protocol> Details Pane. After updating user credentials, you should choose Rerun relevant discovery job to find missing CI in this wizard page and continue with the wizard. |
| Rerun relevant discovery job to find missing CI | Choose this option if you see an error in the list for which rerunning a job might help (for example, a timeout error). If you choose this option, the Discovery Progress screen appears. |
| Choose a different detection method to find missing CI | If you choose this option, the wizard returns to the Additional Information Is Required Page. |
| Close the Troubleshooter and save support log | Choosing this option exits the wizard and saves the log file to a location on the server machine (the exact location is indicated on the page that follows). |
| Troubleshooter Log | This log lists all actions performed by the Troubleshooter that occur in the background and do not appear in the user interface. |
