Discovery Troubleshooter Wizard

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

The Discovery Troubleshooter allows you to troubleshoot for running software CIs that do not show up when you run an activity on the Management Zone. This is useful for customers who are running activities for discovering running software, and they see that the running software is not found.

This wizard page allows you to initiate the Discovery Troubleshooter.

To access

Select a Management Zone in the Management Zones tree structure on the left and click the Troubleshooting button.

Important information

The Discovery Troubleshooter wizard can be activated only within the context of a Management Zone.
The Discovery Troubleshooter wizard can be run on a Management Zone only after the Infrastructure and Basic Software Configuration Discovery activities have been run on that Management Zone.
If any discovery activities are still running when you start this wizard, the Wait for Jobs screen appears after clicking Next in the first screen of this wizard. If the Wait for Jobs screen appears, wait until the activities finish and then continue with the wizard.

Relevant tasks

How to Run Zone-based Discovery

Wizard map

The Discovery Troubleshooter Wizard contains:

Discovery Troubleshooter Wizard > Activity Instances Mapping Page > Target Host Page > Additional Information Is Required Page > Investigate Missing Node CI Page > Retrieve Running Software CIs Page

See also