Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Retrieve Running Software CIs Page
This wizard page lists all running software that is currently listed as connected to the detected Node CI.
| Wizard map |
The Discovery Troubleshooter Wizard contains: Discovery Troubleshooter Wizard > Activity Instances Mapping Page > Target Host Page > Additional Information Is Required Page > Investigate Missing Node CI Page > Retrieve Running Software CIs Page |
User interface elements are described below:
| UI Element | Description |
|---|---|
| Yes, the CI was discovered | Check this option if the running software CI that you are looking for is in the list, or just close the Troubleshooter since you have successfully completed troubleshooting. |
| No, the CI is still missing |
Check this option if the running software CI that you are looking for is not in the list. If you choose this option, the Software Identification Rules Management screen appears, and you can continue the search for the missing CI as follows:
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| Additional Information Is Required page |
If after updating the available application signatures the Troubleshooter still does not find the missing CI, this page appears. You can choose either Update software identification rules and rerun discovery or Close the Troubleshooter and save support log. If you choose Update software identification rules and rerun discovery, the Software Identification Rules Management screen appears again and you can continue to update the software identification rules. |
| Troubleshooter Log | This log lists all actions performed by the Troubleshooter that occur in the background and do not appear in the user interface. |
