Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Troubleshooting and Limitations – Discovery Modules
- Agent Driven Inventory Discovery Troubleshooting
- Troubleshooting – Google Cloud Discovery
- Troubleshooting and Limitations – Amazon Web Services Discovery
- Troubleshooting and Limitations – Cloud Foundry Event Discovery
- Troubleshooting and Limitations – Docker Swarm Event Discovery
- Troubleshooting and Limitations – Database Connections by Host Credentials Discovery
- Troubleshooting and Limitations – EView Agent Discovery
- Troubleshooting and Limitations – GlassFish Discovery
- Troubleshooting and Limitations – Host Connection by PowerShell Discovery
- Troubleshooting and Limitations – Host Connection by Shell Job
- Troubleshooting and Limitations – Host Connection by SNMP Job
- Troubleshooting and Limitations – Host Connection by WMI Job
- Troubleshooting and Limitations – Host Platform by Shell Discovery
- Troubleshooting and Limitations – Host Resources and Applications Discovery
- Troubleshooting and Limitations – Hyper-V Discovery
- Troubleshooting and Limitations – HP Partitioning Solution Discovery
- Troubleshooting and Limitations – IBM Virtualization Discovery
- Troubleshooting and Limitations – IBM DB2 Database Discovery
- Troubleshooting and Limitations – JBoss Discovery
- Troubleshooting and Limitations – Layer2 Discovery
- Troubleshooting and Limitations – Merge Clustered Software
- Troubleshooting and Limitations – Microsoft Azure Discovery
- Troubleshooting and Limitations – Microsoft Exchange Server by PowerShell Discovery
- Troubleshooting and Limitations – Microsoft Exchange Server by WMI Discovery
- Troubleshooting and Limitations – Microsoft Exchange Server with Active Directory Discovery
- Troubleshooting and Limitations – Microsoft IIS Discovery
- Troubleshooting and Limitations – Microsoft SharePoint Discovery
- Troubleshooting and Limitations – MySQL Discovery
- Troubleshooting and Limitations – No-Credentials Discovery
- Troubleshooting and Limitations – OpenStack Discovery
- Troubleshooting and Limitations – OpenStack Event Discovery
- Troubleshooting and Limitations – Oracle Database Server Discovery
- Troubleshooting and Limitations – Oracle LMS Discovery
- Troubleshooting and Limitations – Oracle RAC Discovery
- Troubleshooting and Limitations – Oracle VM Server for SPARC Technology Discovery
- Troubleshooting and Limitations – Red Hat Virtualization Discovery
- Troubleshooting and Limitations – SAP ABAP Discovery
- Troubleshooting and Limitations – SAP Java Discovery
- Troubleshooting and Limitations – SAP Solution Manager Discovery
- Troubleshooting and Limitations – Siebel Discovery
- Troubleshooting and Limitations – Solaris Zones Discovery
- Troubleshooting and Limitations – SSL Certificate Discovery
- Troubleshooting and Limitations – WebLogic Discovery
- Troubleshooting and Limitations – WebSphere Discovery
- Troubleshooting and Limitations – WebSphere MQ Discovery
- Troubleshooting and Limitations – VMware ESX Connection by VIM Job
- Troubleshooting and Limitations – VMware ESX Topology by VIM Job
- Troubleshooting and Limitations – VMware vCenter Connection by VIM Job
- Troubleshooting and Limitations – VMware vCenter Topology by VIM Job
- Troubleshooting and Limitations – VMware vCloud Event Discovery
- Troubleshooting and Limitations – VMware vCloud Discovery
- VMware Discovery Troubleshooting and Limitations
Troubleshooting and Limitations – SAP Java Discovery
If you complete all prerequisites, but the discovery returns a “Connection Failed” message, review RemoteProcesses.log in the DDM Flow Probe logs folder (C:\UCMDB\DataFlowProbe\runtime\log). If "NoClassDefFoundError" is displayed there, use the following workaround:
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Copy the following SAP jar files to the C:\UCMDB\DataFlowProbe\content\lib\sap folder:
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sapj2eeclient.jar
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logging.jar
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exception.jar
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sapxmltoolkit.jar
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com_sap_pj_jmx.jar
If the sap folder does not exist, create it.
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Restart the Data Flow Probe.
If you use this workaround, you may only use one version of SAP jar files.
We welcome your comments!
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