Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Home Page Overview
The Home module is the landing page for the CMS UI. When you access CMS UI, you are on the Home page. This module allows you to customize your experience with the product by quickly adding different types of widgets (such as reports) or a selection of UCMDB Browser widgets to the Home page.
Note A role that has View permission for a particular view can see only that view in the CMS UI.
You can quickly locate different types of resources using the Search functionality. The following options are available:
- Configuration Item. Allows you to search for a CI. The search results are opened directly in the Configuration Item Search module.
- Queries and Models. Allows you to search for queries and models. The search results are opened directly in the Resource Manager module.
- Views and Reports. Allows you to search for views and reports. The search results are opened in the Resource Manager module or in the Topology Map.
- Reconciliation. Allows you to search for a CI and to view all its changes. Also, you can view the reason why the CI was changed. This includes a list of identification candidates, and the reasons for matching the searched CI with them.
The content from the Home page is organized in tiles. Each tile offers a preview of the resource it points to.
Every widget on the Home page can be opened with a simple click. For example:
- When you click a UCMDB Browser widget, the embedded widget opens in the Widget Details mode. To return to the Home page, click X.
- When you click a report widget, the report opens in the Text mode.
You can remove any content from the Home page, rearrange or resize the existing widgets, or add new widgets. Your changes are saved every time you perform one of the following actions:
- Access one of the available modules.
- Remove a widget from the Home page.
- Add a widget to the Home page.
- Log out from CMS UI.
Out-of-the-box content
Note To view the out-of the-box content you must have one of the following:
- Data Consumer role
- Viewer role
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View permission for the Resource Groups > Views > OOTB_Reports_UCMDB_Home resource
By default, when you access CMS UI for the first time, you can view the following out-of-the-box report widgets:
Report name | Description |
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Workstations by OS | Displays the computers that are not servers (node role does not contain "server"), grouped by the DisocoveredOsName attribute. |
Servers by OS | Displays the computers that are servers (node role contains "server"), grouped by the DisocoveredOsName attribute. |
Databases by Type | Displays all the Databases grouped by child CI Type. |
Services | Displays the Services grouped by child CI Type. |
Running Software | Displays all the Running Software grouped by child CI. |
Installed Software | Displays all the Installed Software grouped by Display Label on InstalledSoftware. |
Network Structure | Displays the Network Entities grouped by child CI. |
All Integration Jobs | Displays the current status of all integration jobs in all integration points. |
Network Devices | Displays the network devices grouped by the device type. |
Storage Devices | Displays the storage devices grouped by the device type. |
AWS CLOUD | Displays the AWS ec2 instances. |
Note If you see a "There is no data available for this report" message displayed for individual default report widgets (such as Installed Software) on CMS UI, either it is true that there is no data available for the report, or the reports are querying over a large amount of data from the UCMDB server which exceeds the maximum number of elements allowed in view (you may find "server view query over limit" error in log).
In case of the second scenario, to resolve the display issue, go to UCMDB UI > Administration > Infrastructure Settings Manager, locate the Maximum number of elements (nodes) in TQL result for view setting (default value: 30000) and increase its value to meet your need.
Delete the out-of-the-box content
To delete the out-of-the box content from the CMS Home page, follow these steps:
- In CMS UI, click the Menu icon () to expand the CMS Modules pane, and then click Home.
- Click the Settings icon () to expand the Home Settings pane.
- Click Delete.
Note Once you have deleted the out-of-the-box widgets, you can manually add them back one by one, using the Add a New Widget () option. For more information, see Add a report widget to the Home page
Specify the maximum number of widgets that can be added to the Home page
Note Only users who have Server Administrator Privileges can perform the following procedure.
By default, the number of widgets that can be added to the Home page is limited to 100. To modify the value, follow these steps:
- Go to JMX Console > UCMDB:service=Settings Services > setGlobalSettingValue.
- In the name field, enter ucmdb.newui.dashboard.size.
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In the value field, enter the value of the maximum number of widgets that you want to be added to the Home page.
- Click Invoke.
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