Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Hardware and Software Recognition
Recognition is the process of identifying certain properties and attributes of a hardware device or a software application by leveraging content that is supplied by Content Packs and by publisher data.
Hardware Recognition
- Discovery Rules. A database containing information on hardware that is available for sale by a wide range of manufacturers. The Discovery Rules Engine determines the device’s operating system, application, device family, and model. Then, Discovery Rules assigns a device type to your device model.
This database is updated monthly and is included in Content Packs. For more information, see the ITOM Marketplace website.
To find more information about viewing Discovery Rules that are installed on your system, see How to View Discovery Rules in JMX.
Software Recognition
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Software Identification Tags. Universal Discovery supports the ISO/IEC 19770-2 standard. A software identification tag is an XML file that contains identification information about a software product. The tag is installed on a discovery node together with the software product, and it uniquely identifies the software. When tags are captured by Scanners during discovery, the data can be leveraged for improved software asset management and compliance.
The tag may be created as part of the installation process, or added later for software already installed without tags.
Software identification tag files must have the .swidtag file extension in order to be recognized by Inventory Discovery tools. You can create installed package rules that can match the information found in the software ID tags.
For more information, about viewing software identification tags, see Inventory Tools.
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Software Application Index (SAI). SAI files provided with the Content Pack contain information to identify applications on a discovery node. The library also contains license relationship information that allows Universal Discovery to identify how individual software products are related to a software product suite.
SAI files can be exported from the Administration > Package Manager, then select SAI. For more information, see How to Export a Package.
In addition to the standard libraries, Universal Discovery includes several tools that allow you to create your own library extensions in the form of one or more User SAI files that can be applied to the automatic Application Recognition process. For more information, see the section that describes the SAI Editor in Inventory Tools. For more information about teaching applications to improve the Application Recognition process, see Application Teaching.
The SAI contains information about applications in multiple languages for multiple platforms. SAI files are available as follows:
Windows The following languages are available:
- English
- French
- German
UNIX SAI files are available for the following variant systems:
- BaseUnix
- HP-UX
- AIX
- Solaris
Mac Mac OS X
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