Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to Run Module/Job-based Discovery
This task describes how to begin mapping your system and its components. You would use this workflow to customize the components of a module.
Note For details about running Zone-based discovery, see How to Run Zone-based Discovery.
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Verify that the relevant packages are deployed.
If you need to deploy discovery packages, see How to Deploy a Package.
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Determine the network range
Determine the network range of the network to be discovered. For details, see New/Edit Range Dialog Box.
Note Adapters try to connect to every IP address in a range. Therefore, if a range is wide, network performance may be affected.
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Set the relevant credentials
To enable the Data Flow Probes to connect to servers or applications using specific protocols, you must set the relevant credentials (for example, UD, NTCMD, SNMP, TTY, or WMI). For details on protocol parameters, see the Universal CMDB Discovery and Integrations Content Help.
Note The Data Flow Probe tries to connect to a node by using each credential in turn. Universal Discovery then saves the successful credential. The next time the Data Flow Probe connects to this node, it first tries to connect using the successful credential.
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Select and activate the relevant discovery jobs
Once you have defined the network range and set credentials, you can run discovery on specific jobs. For details on running specific jobs, see Universal CMDB Discovery and Integrations Content Help.
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You can view a full description of a selected job in the Properties tab > Description pane.
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You can search for all jobs that discover a particular connection type.
For example, to search for all jobs that discover SNMP connections:
In the Universal Discovery > Discovery Modules/Jobs tab, click the Find Job button. In the Find Jobs dialog box, enter SNMP in the Name box and click Find All. For details, see Find Jobs Dialog Box.
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You can monitor CIs being discovered in the discovery job's Discovery Progress pane, or from the Data Flow Probe Status Window. For details, see:
You can also creates queries to retrieve information about CIs and CITs from the CMDB. For details, see How to Define a TQL Query. If necessary you can trigger queries to manually discover objects. For details, see Trigger Queries Pane.
To view the results of the query, build a subset of the overall IT universe model, a view, containing only those CIs in the CMDB that relate to a specific discovery. For details, see Pattern View Editor.
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You can display overall results for a discovery job or you can filter the results by time range, by Data Flow Probe, or by cluster. Each time you log in to and access the Universal Discovery window, the results are updated so that the data displayed is the latest for the selected module or job.
For details on viewing discovery results, see Discovery Results Tab/Pane.
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