How to Deploy a Data Flow Probe CUP Manually

This task describes how to manually deploy a Data Flow Probe CUP on an individual Data Flow Probe.

Note  

  • This procedure can be used if you are upgrading Data Flow Probes that operate in separate mode. If your Data Flow Probe is not operating in this mode, see How to Deploy a Data Flow Probe CUP.
  • Download CUPs from the ITOM Marketplace. For more information, see Universal Discovery Community. For detailed instructions on how to install CUPs, see the release notes document that is included in the CUP package.

  1. Prerequisites

    To avoid loss of data, deactivate all discovery jobs before running the update.

  2. Install the UCMDB CUP

    Run the installation wizard to install the UCMDB server CUP only.

  3. Copy files from UCMDB server to Data Flow Probe

    Copy the CUP package file from the following source locations on the UCMDB server to the following destination locations on the Data Flow Probe as follows, depending on the OS platform you are using:

    Note When the Data Flow Probe is operating in separate mode, copy the file to both the Data Flow Probe gateway and Data Flow Probe manager.

    Windows:

    Source: C:\UCMDB\UCMDBServer\content\probe_patch\probe-patch-10.<VersionNumber>.CUP<VersionNumber>-windows.zip

    Destination: C:\UCMDB\DataFlowProbe\runtime\upgrade\ probe-patch-10.<VersionNumber>.CUP<VersionNumber>-windows.zip

    Linux:

    Source: C:\UCMDB\UCMDBServer\content\probe_patch\probe-patch-10.<VersionNumber>.CUP<VersionNumber>-linux.zip

    Destination: /opt/UCMDB/DataFlowProbe/runtime/upgrade/probe-patch-10.<VersionNumber>.CUP<VersionNumber>-linux.zip

  4. Restart the Data Flow Probe

    Restart the Probe.

  5. Result

    (Windows only) Verify that the Probe is connected and that the Probe version is updated: Go to Data Flow Management > Data Flow Probe Setup, select the domain select the Probe. For details, see <Domain> Details Pane.

Note  

  • If this process fails, uninstall the Probe, reinstall a new Probe, and then deploy the relevant Probe CUP.
  • For details on installing the Probe, see the interactive Universal CMDB Deployment Guide.

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