Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Merging Matched CIs Using Reconciliation Priority Rules
During Data In and federation, when a CI is matched with another CI, they need to be merged. Reconciliation priorities, defined using the Reconciliation Priority Manager, are conflict resolution rules that determine how the matched CIs are merged.
This behavior becomes relevant in the following situations:
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Data In. The Reconciliation Priority Manager determines whether or not to insert an already existing CI into the .
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Federation. The Reconciliation Priority Manager determines how to handle a CI when multiple data repositories supply the same CI with different values.
To solve this problem, you can define priorities for each data repository to each CIT and attribute.
Note
- The default value for the datain.always.update.data.stores setting is UCMDB-UI,UCMDB,Encrichment. A CI updated by any of these datastores will reset the priority to 100 (default). This means that the next merge which has priority greater than 100 will update the CI.
- For attribute type list of strings, the Reconciliation Priority engine does not overwrite the existing value of a string list attribute, but rather appending the incoming value(s) to the existing ones.
For details, see How to Add Reconciliation Priorities to a CI Type.
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