Consuming KPIs in BSM

Using the federation functionality in UCMDB, the data that is federated by Configuration Manager can be optionally consumed by other applications. BSM version 9.10 or later provides such integration capabilities, and the KPIs that are federated by Configuration Manager can be viewed in BSM. For details about how to setup the integration, see Consume the KPIs in Business Service Management.

Once the integration is set up appropriately, you can consume KPIs for CIs in MyBSM. KPIs that enter BSM via federation are displayed in the External KPIs area of the KPIs component. For details, see the section about the KPIs Component User Interface in Using Service Health. For general information on how to display components in BSM, see "How to Open Pages and Components in Service Health" in Using Service Health.