Use > Modeling > Modeling > Reports > Reports User Interface > CI Change Report

CI Change Report

The CI Change report enables you to view and analyze the actual changes made to a specific CI and its children. This can help with possible troubleshooting issues related to this CI. For example, you may be able to trace the cause of the problem to changes in the CI. Alternatively, the source of the troubleshooting issue could be related to expected changes which failed to occur. This report enables you to view CI attribute changes, as well as CIs that were added to or removed from a CI and its children.

Report Example
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To access

Select Managers > Modeling > Reports. In the Custom Reports pane, do one of the following:

  • Click the Create New Report button and select CI Change Report.

  • Under Change:

    • Double-click CI Change Report.

    • Right-click CI Change Report and select Create New Report.

    • Select CI Change Report, and drag it onto the right pane.

Important information

Only those CIs whose CIs whose properties are marked as either Managed or Comparable appear in the report. For details, see Add/Edit Attribute Dialog Box.

CI Change reports display:

  • Changes that occurred in a selected CI and all children of the CI that are related by the relationship specified in the Change Report link name infrastructure setting. The default value of this setting is an empty value, (managed_relationship), that enables you to track changes of all relationship attributes that are not marked as Not Tracked in History.
    To change the CIs displayed in the generated report, go to Managers > Administration > Infrastructure Settings Manager and edit the following settings:

    • Select Change Report link name to retrieve CIs that are linked by the selected calculated relationship. Change the value of the setting to the name of the relationship as it appears in the Name box (not the Display Name box) in the Details page of the selected relationship in the CI Type Manager. For details, see Details Page. If empty the class name is considered to be managed_relationship.

    • Select Change Report link qualifier to retrieve CIs that are defined with a qualifier. Change the value of the setting to the name of the required qualifier. For information about qualifiers, see Qualifiers Page. If empty the qualifier is considered to be Container.

  • CIs with a Composition relationship that were added to, or removed from, a CI.

Note In a multi-tenancy environment, the CI Change report only displays changes that are relevant to the tenants associated with your View CIs permission. However, Remove CI/relationship events that occurred before an upgrade to UCMDB version 10.01 are displayed independent of the tenants associated with the View CIs permission.

Relevant tasks How to Generate a Custom Report

User interface elements are described below:

UI Element (A-Z) Description
Date from Configure a start date and time for the report.
Date until Configure an end date and time for the report.
Include information based on

Select one of the following:

  • CMDB. Display the changes that occurred to the CI and its children in the entire CMDB.

  • View. Display the changes that occurred to the CI and its children in the selected view.

Selected CIs

Select the required CIs. Opens the Select CI/View dialog box. For details, see Working with the CI Selector.

You can choose to display only CI changes, only Relationship changes, or both in the results.

Time range

Select a time frame over which to display the changes. The system automatically provides the starting and ending dates in the Date from and Date until boxes.

Note If you select Custom, you can manually configure a starting and ending date in the Date from and Date until boxes.

CI Changes Tab

Important Information To view the change history of a CI, right-click anywhere in the row of the required CI and select CI History.

User interface elements are described below (unlabeled elements are shown in angle brackets):

UI Element (A-Z) Description
<Toolbar> For details, see Report Toolbar Options.
<Shortcut menu> For details, see IT Universe Manager Shortcut Menu.
Attribute Name The name of the CI attribute that was changed.
Change Date The date at which the change occurred.
Changer The name of the user that manually modified the CI's property, or the name of the Data Flow Probe that automatically discovered a change made to the CI's property.
Class Name The CI type of the changed CI.
Display Label

The label of the path from the root to the CI.

A backslash (\) in a CI name indicates a parent-child relationship with the format: <parent_CI>\<child_CI>. For example, the entry 16.59.63.0\Windows provides change information for the Windows CI that is the child of the 16.59.63.0 CI.

New Value The new value of the CI attribute.
Old Value The previous value of the CI attribute (before the change).

Relationship Changes Tab

Important Information To view the change history of a CI, right-click anywhere in the row of the required CI and select CI History.

User interface elements are described below (unlabeled elements are shown in angle brackets):

UI Element (A-Z) Description
<Shortcut menu> For details, IT Universe Manager Shortcut Menu.
<Toolbar> For details, see Report Toolbar Options.
Change Date The date at which the update was performed.
Changer The name of the user that manually modified the CI's property, or the name of the Data Flow Probe that automatically discovered a change made to the CI's property.
Container Label

The label of the path from the root to the container CI.

A backslash (\) in a CI name indicates a parent-child relationship with the format: <parent_CI>\<child_CI>. For example, the entry 16.59.63.0\Windows provides change information for the Windows CI that is the child of the dancer.hp.com CI.

Event Type

You can have one of the following values:

  • Add Related CI. A contained CI was added to the container CI using a Composition relationship.

  • Remove Related CI. A contained CI that was linked to a container CI using a Composition was removed.

Link Type The type of the relationship.
New Value The new value of the relationship attribute.
Old Value The previous value of the relationship attribute (before the change).
Related Label The label of the path from the root to the contained CI.
Relationship Attribute The name of the relationship attribute that was changed.