Troubleshoot > Troubleshooting and Limitations – Third Party Integrations > Troubleshooting and Limitations – Atrium Integration

Troubleshooting and Limitations – Atrium Integration

The integration mapping file enables the mapping only of concrete CI types and relationships to the CI types and relationships in BMC Remedy/Atrium. That is, a parent CIT cannot be used to map children CIs. For example, if UCMDB Node is mapped to BMC_ComputerSystem, any Node CIT of type Unix is not transferred. A mapping must be separately created for Unix to BMC_ComputerSystem.