Troubleshoot > Troubleshooting and Limitations – Third Party Integrations > Troubleshooting and Limitations – Microsoft SCCM/SMS Integration

Troubleshooting and Limitations – Microsoft SCCM/SMS Integration

  • Queries that are used in population jobs should contain one CI type that is labeled with a Root prefix, or one or more relations that are labeled with a Root prefix.

  • The root node is the main CI that is synchronized; the other nodes are the contained CIs of the main CI. For example, when synchronizing the Node CI Type, that graph node is labeled as Root and the resources are not labeled Root.

  • The TQL graph must not have cycles.

  • A query that is used to synchronize relations should have the cardinality 1...* and an OR condition between the relations.

  • The adapter does not support compound relations.

  • Entities that are added in SCCM/SMS are sent as updates to UCMDB by the SMS Adapter during differential population.

  • ID conditions on the integration TQL query are not supported.

  • The TQL graph should contain only CI types and relations that are supported by the SCCM/SMS adapter.