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Troubleshooting and Limitations – NetApp SANscreen Integration

Problem: Depending on the version of NetApp SANscreen or OnCommand Insight in use, discovery may fail with the following error message in the Probe wrapper logs:

SANscreen: Internal error. Details: java.lang.ClassCastException: com.sun.xml.messaging.saaj.soap.ver1_1.Message1_1Impl

Solution: In this case, replace <DDM>\root\lib\collectors\discoveryProbe\discoveryResources\SANscreen\sanscreen_api.jar with the corresponding file from the SANscreen server in use.