Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Learn about Widgets
- Automation Widget
- Business Widget
- Change Request Widget
- Defects Widget
- Dependent Services Widget
- Discovery Progress Widget
- Dynamic Widgets
- Environment Widget
- Get Related Widget
- History Widget
- Impact Simulation Widget
- Incidents Widget
- Monitoring Widget
- Policy Widget
- Problems Widget
- Properties Widget
- Security Widget
- Stakeholder Widget
- Storage Widget
Environment Widget
The Environment widget presents the closest environment of the selected CI (as defined in by the calculated links that are specified in the CI Type Manager in UCMDB). Details about CIs in the environment can be displayed in either textual or graphical mode.
User preferences are saved in the UCMDB server's user preferences.
A count of CIs contained in the selected CI's environment are displayed, divided by classification. Only classifications containing more than one CI are displayed. Each classification includes the name of the classification, its icon, and the number of CIs included in it. Clicking a particular classification displays the widget details and filters the selected classification (in both Graphical Mode and Textual Mode).
When you click the direct link icon, another web browser window opens, displaying UCMDB's IT Universe Manager in the Get Related CIs module.
The widget details mode presents the detailed environment data in either textual or graphical mode, whichever was last used. Graphical mode is the default view mode.
Note If graphical mode does not display, it may be due to the fact that the drive of the machine where the UCMDB server is installed is full. Free up some space on that drive in order to view graphical mode.
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Toolbar
The top row of the Environment widget acts as a toolbar and enables you to:
- Switch between graphical and textual modes
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Click a button (in graphical mode only) that opens or closes the CIs pane. The default mode for the CIs pane is opened.
Note You can also open the CIs pane by selecting a classification in the Topology map.
The CIs pane details the CIs contained in the classification that is selected in the Topology pane, dividing it into all relevant CI types.
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Graphical mode
Note When the UCMDB Browser is embedded in an UCMDB server running on a Linux system, runlevel 5 (enabled X server) is needed for the graphical mode of the Environment Widget to operate properly. In addition, add
unset DISPLAY
to the server.sh script. Restart the UCMDB Server for the server.sh changes to take effect.In graphical mode, information is displayed in a topology map format, with the CIs grouped by CI Types. In this map, the groups cannot be expanded.
You can navigate in the Environment Widget easily by turning on the quick navigation map.
In the quick navigation map, the elements from the canvas are represented. You can drag and resize the selection in the map overview.
If the map is too large, a big overview of the map is available, which allows you to use the map overview navigator to jump directly to a particular part of the map.
A toggle button is available in the map to allow you to turn on/off the minimap. If the map is larger than 20 CIs, the state of the button is saved in your user preferences. For more details about the Map Toolbar, see Map Toolbar.
Directional lines representing links are displayed with other items in the view if the selected CI has a direct relationship with at least one other CI (either in the same classification or in a different classification).
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Textual mode
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Left pane. The left pane displays a list of all classifications containing at least one CI. Each classification is broken down into a list of the CI types in that classification that have at least one CI. Selecting any line in this pane displays its details in the right pane.
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Right pane. The right pane displays detailed information about the item that is selected in the left pane, divided by CI type.
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