Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Web Browsers and Plug-ins
One of the following supported web browsers with the following plug-ins is required to run Universal CMDB Browser 11.0:
Browser | Client OS | Comments |
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Microsoft Internet Explorer 9 | Consult the Microsoft documentation for supported platforms. |
In one of the future releases, Microsoft Internet Explorer 9, and Microsoft Internet Explorer 10 will not be supported anymore. To find more information, go to Microsoft End of IE Support.
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Microsoft Internet Explorer 10 |
Consult the Microsoft documentation for supported platforms. |
In one of the future releases, Microsoft Internet Explorer 9, and Microsoft Internet Explorer 10 will not be supported anymore. To find more information, go to Microsoft End of IE Support.
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Microsoft Internet Explorer 10 mobile | Windows 8 mobile | |
Microsoft Internet Explorer 11 | Consult the Microsoft documentation for supported platforms. | |
Google Chrome latest version | Windows OSs | |
Mozilla Firefox latest version |
Windows OSs | |
RHEL v5 32 and 64 bit RHEL v6 32 and 64 bit |
Supported only in a standalone UCMDB Browser (i.e. not embedded in other products) |
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Firefox ESR 17 and later | Whatever is supported by Microsoft | |
Firefox 38 ESR | Consult the Microsoft documentation for supported platforms. | |
Safari |
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No support for iOS4 or iOS5. |
One of the following supported web browsers is required to run the following new modules:
- UCMDB Home
- Integration Studio
- LDAP Manager
- Package Manager
- Probe Dashboard
- Resource Manager
- Smart Software Analytics
Browser | Client OS | Comments |
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Internet Explorer 11 | Windows OSs |
Note To enable UCMDB Browser to always retrieve data from UCMDB server instead of loading cached data in IE, make sure you do the following:
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Google Chrome latest version | Windows OSs | |
Mozilla Firefox latest version |
Windows OSs |
We welcome your comments!
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