Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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UCMDB Home Overview
UCMDB Home is the starting point from which you can access the web-based UCMDB UI. UCMDB Home allows you to customize your experience with the product by quickly adding different types of widgets (such as reports) or a selection of UCMDB Browser widgets to the landing page. Also, you can navigate through the available web-based UCMDB modules and access them directly from the left side navigation menu.
You can quickly locate different types of resources using the Search functionality. The following options are available:
- Configuration Item. Opens the search results directly in the UCMDB Browser.
- Queries and Models. Opens the search results directly in the Resource Manager module.
- Views and Reports. Opens the search results in the Resource Manager module or in Topology Map.
The content from the UCMDB Home landing page is organized in tiles. Each tile offers a preview of the resource it points to.
Every widget on the landing page can be opened in UCMDB Browser with a simple click. For example, when you click a report widget, the selected report opens in UCMDB Browser. Or, when you click a UCMDB Browser widget, the embedded widget opens in the Widget Details mode.
You can remove any content from the UCMDB Home landing page, rearrange or resize the existing widgets, or add new widgets. Your changes are saved every time you perform one of the following actions:
- Access one of the available modules.
- Remove a widget from the UCMDB Home landing page.
- Add a widget to the UCMDB Home landing page.
- Log out from UCMDB Home.
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Note To view the out-of the-box content you must have one of the following:
- Data Consumer role
- Viewer role
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View permission for the Resource Groups > Views > OOTB_Reports_UCMDB_Home resource
By default, when you access UCMDB Home for the first time, you can view the following out-of-the-box report widgets:
Report name | Description |
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Workstations by OS | Displays the computers that are not servers (node role does not contain "server"), grouped by the DisocoveredOsName attribute. |
Servers by OS | Displays the computers that are servers (node role contains "server"), grouped by the DisocoveredOsName attribute. |
Databases by Type | Displays all the Databases grouped by child CI Type. |
Services | Displays the Services grouped by child CI Type. |
Running Software | Displays all the Running Software grouped by child CI. |
Installed Software | Displays all the Installed Software grouped by Display Label on InstalledSoftware. |
Network Structure | Displays the Network Entities grouped by child CI. |
All Integration Jobs | Displays the current status of all integration jobs in all integration points. |
Note If you see a "There is no data available for this report" message displayed for individual default report widgets (such as Installed Software) on UCMDB Home, either it is true that there is no data available for the report, or the reports are querying over a large amount of data from the UCMDB server which exceeds the maximum number of elements allowed in view (you may find "server view query over limit" error in log).
In case of the second scenario, to resolve the display issue, go to UCMDB UI > Administration > Infrastructure Settings Manager, locate the Maximum number of elements (nodes) in TQL result for view setting (default value: 30000) and increase its value to meet your need.
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Note Only users who have Server Administrator Privileges can perform the following procedure.
By default, the number of widgets that can be added to the UCMDB Home landing page is limited to 100. To modify the value, follow these steps:
- Go to JMX Console > UCMDB:service=Settings Services > setGlobalSettingValue.
- In the name field, enter ucmdb.newui.dashboard.size.
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In the value field, enter the value of the maximum number of widgets that you want to be added to the UCMDB Home landing page.
- Click Invoke.
We welcome your comments!
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