Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Run a Walk-through
Walk-throughs provide step-by-step instructions that enable you to complete an end-to-end use case by yourself. To launch a walk-through, click the button on the UCMDB Home landing page, select one of the available walk-throughs, and then follow the step-by-step instructions.
The following table describes the walk-through user interface elements.
UI Element (A-Z) | Description |
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Next. Proceed to the next step. The Next button displays your progress through the walk-through (for example, 2/6 means that two steps are completed from a total of six steps). Important After completing an action described in a step, you have to click the Next button. |
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Back. Go back to the previous step. |
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Last. Ends a walk-through. | |
Skip. Allows you to close the walk-through, and gives you the possibility to continue your current activity. |
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Beacon. Appears when a step is incorrectly performed, when you press Enter, or when you click the X button on a tooltip. Hovering your mouse over the button opens a tooltip that displays the current step that has to be performed, and allows you to continue the walk-through. |
We welcome your comments!
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