Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Integration
- Load Embeddable Widgets
- Configure the BSM Health Indicator (for the Monitoring Widget)
- Configure the Automation Flow Adapter (for the Automation Widget)
- Select and Define Automation Flows (for the Automation Widget)
- Configure Integration with Enterprise View
- Configure the Enterprise View Adapter
- Integrate with ALM (for the Defects Widget)
- Configure Integration with Service Manager
- Configure a Direct Link to Service Manager for a Selected Problem, Incident, or Change Request
- Configure Integration with SiteMinder
- Configure Integration with Configuration Manager
Configure Integration with Service Manager
- In UCMDB, go to Data Flow Management > Integration Studio.
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Create a new integration point with the following settings:
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Adapter: select the appropriate adapter for the version of Service Manager that you have installed.
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Hostname/IP: enter the hostname or IP address of theService Manager server.
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Credentials ID: select the credentials for the Service Manager server.
- Data Flow Probe: select a data flow probe.
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- Select the Is Integration Activated checkbox.
- Save the integration point.
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Click the Federation tab of the integration point and verify that the relevant Service Manager items are selected.
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Create a data push job:
- For integration points that use adapters earlier than the ServiceManagerAdapter9.x adapter, create a data push job that includes the CI types and relation types that you need, and run the job. For details, see the Universal CMDB Data Flow Management Guide.
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For integration points that use the ServiceManagerAdapter9.x adapter, synchronize data using the out-of-the-box data push job.
