Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Reject a Request
You can reject a request from the list of pending requests. This list includes the following information about the request:
- Approval Status (This includes the personal approver status and the Overall Approval Status.)
- Requester Name
- Request Date
- Requested Action
- Initial and Recurring Prices
To reject a request
- In the Dashboard, in the More Actions section, select the Review Requests tile to open the Approvals view. By default, all requests are displayed by date, with the newest request listed first. If you are an approver of requests, all requests that require approval are displayed.
- Scroll up or down the list to browse for requests that show the reject icon .
- Click the icon to reject the selected request.
- In the Deny this request? dialog, enter a brief explanation about why you are rejecting this request. This explanation will be visible to anyone who views this request.
- Click Yes.
Note The subscription you denied might not immediately show the status of Rejected to the requester.
Rejected Notifications
Dashboard: Select the Notifications tile to open the Notifications view and verify the new (Rejected) status of the request.
Email: An email message that provides the new (Rejected) status of the request is sent to the person who submitter.
Note If multiple approvers are required, the notification and email message are not issued until after the approval policy is satisfied.
We welcome your comments!
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