Use > Marketplace Portal > Requests > Approved and Rejected Requests

Approved and Rejected Requests

When your request for a new subscription or a modification to a subscription is approved or rejected, its status changes and other events occur as described in the following sections:

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When Your Request is Approved

Within a short period of time after your request is approved, the following occurs:

  • The status of the request changes in the Requests view:
    • If the start date is today or earlier, the status is changed to Approved.
    • If the start date is a future date, the status remains as Pending until the start date arrives, at which time the status changes to Approved.
    • When a request is automatically approved , it briefly has the status of Pending. The status then changes to Approved.
  • A notification that indicates the status of your request is displayed in the Notifications view.
  • An email message is sent to you with the new status of the request.
  • The requested subscription is added to the Subscriptions view, with one of the following statuses:
    • The status is Active if the start date is today or earlier, and the subscription has been deployed.

    • The status is Pending if the subscription is waiting to be deployed or if the start date is in the future.

    Note If the request is for the modification of a subscription, the original subscription is replaced with the modified subscription in the Subscriptions view when the request for the modification is approved.

The subscription starts as follows:

  • If the start date is today and the request is approved today (manually or automatically), the subscription starts within several minutes of the final approval.
  • If the start date is today and the request is approved on a future date, the subscription starts within several minutes of the final approval.
  • If the start date is a future date and the request is approved before the start date, the subscription starts several minutes after midnight on the start date.

When Your Request is Rejected

When your request is rejected, the following occurs:

  • The status of the request changes to Rejected in the Requests view.
  • A notification giving the status of your request is displayed on the dashboard.