Delete a Request

When you no longer need to maintain a record of a request, you can remove it from the Requests view. In the Requests view, the trashcan icon indicates a deletable request.

In the Requests list view, you can:

• Delete a request if it has been approved, denied, or canceled.
• Delete a single request, one at a time.
• Delete all requests, all at the same time.

Before you delete a request, be aware of the following requirements and conditions:

• Requests must be canceled first before they can be deleted.
• Deletable and cancelable requests cannot be concurrently acted on.
• Cancelable requests take precedence.

To delete a single request from the list view:

1. In the Dashboard, in the More Actions section, select the My Orders tile to display the Requests view.
2. In the All Requests States filter, select Deletable.
3. In the Requests view, scroll up or down the list to find the request you want to delete.
4. Select the trashcan icon for the request.
5. In the Delete Request dialog, click Yes to confirm that you want to delete the selected request.
6. (Optional) In the Delete Request dialog, click No if you decide you do not want to delete the selected request.
7. Go back to the Requests view to confirm that the request is excluded from the list.

To delete all requests from the list view:

1. In the Dashboard, in the More Actions section, select the My Orders tile to display the Requests view.
2. In the All Request States filter, select Deletable.
3. Select List Actions.
4. In the List Actions dialog, click Delete All to delete all items that are visible in the list. Caution: This action cannot be undone.
5. (Optional) If you decide you do not want to delete all requests, click the close icon to close the List Actions dialog.

5. In the confirmation dialog, click Yes to confirm that you want to delete all requests in the list. A message displays, confirming that all requests were deleted.