How to receive assets in Service Asset and Configuration Management

From the main menu, select Build > Service Asset & Configuration.

Click the Receive assets link in the upper right corner. The Receive assets dialog box is displayed.

Complete the following information:

For Manual:

1. Click . The Asset details dialog box is displayed.

2. Complete the following information:

   Field	Description
   Asset tag prefix	The prefix for the asset tag identifier. Service Management automatically generates a unique numerical identifier for each asset, adding it to the selected prefix. For example, if the selected asset tag prefix is Server, the complete asset tag might be something like Server1927.
   Asset type	The asset type is one of: Device Infrastructure & Peripheral
   Sub type	A level of categorization cascaded from the asset type. For example, if the asset is a device, the available sub types are device sub types.
   Asset model	The definitive model to which the asset belongs. For example, HP EliteBook Folio 9470m. Note   The available asset models depend on the selected asset type and sub type. If asset type and sub type are blank, and an asset model is selected, this automatically populates the asset type and sub type fields.
   Warranty end date	The date the warranty for this asset ends.
   Unit price	The amount paid to acquire each such asset.
   Currency	Currency of the unit price.
   External PO number	The relevant purchase order number.
   Quantity	The number of assets, as detailed in the preceding fields, to add.

   A summary of the assets (model and quantity) is displayed in the left panel.

3. To add further assets, click .

4. To remove assets, click X at the end of the relevant row in the left pane.

   

5. To edit the asset details before receipt:

   1. Select the row to edit in the left pane.

   2. Edit the properties in the right pane.

6. When all the relevant asset details have been added correctly, click Receive.

For Advance ship notice:

1. Click Select ship notice.

2. Navigate to and select the appropriate CSV file.

   Note You cannot import a file with the same content more than once.

   For more information, see Advance ship notice format.

3. Click Open. The file is read and interpreted, and then displayed in the bottom panes of the dialog box.

   Note If there are any errors in the file, an error indication is displayed in the left pane, and the Receive button is disabled. To see the detailed error information, select the corresponding record in the left pane. You must correct the errors to allow the process to continue.

   Examples of possible errors include:

   • Unsupported asset type.

   • Asset model cannot be reconciled against existing Service Management asset model records.

4. Click Receive.

From the main menu, select Build > Service Asset & Configuration.

From SACM Home, select Stock Management.

Select the stockroom, and click Details.

Click Receive assets on the toolbar. The Receive assets in stockroom dialog box is displayed.

The Receive assets button is displayed only if the stockroom is operationalA stockroom is operational when it is in the Operational phase of the workflow..

Complete the following information:

For Manual:

1. Click . The Asset details dialog box is displayed.

2. Complete the following information:

   Field	Description
   Asset tag prefix	The prefix for the asset tag identifier. Service Management automatically generates a unique numerical identifier for each asset, adding it to the selected prefix. For example, if the selected asset tag prefix is Server, the complete asset tag might be something like Server1927.
   Asset type	The asset type is one of: Device Infrastructure & Peripheral
   Sub type	A level of categorization cascaded from the asset type. For example, if the asset is a device, the available sub types are device sub types.
   Asset model	The definitive model to which the asset belongs. For example, HP EliteBook Folio 9470m. Note   The available asset models depend on the selected asset type and sub type. If asset type and sub type are blank, and an asset model is selected, this automatically populates the asset type and sub type fields.
   Warranty end date	The date the warranty for this asset ends.
   Unit price	The amount paid to acquire each such asset.
   Currency	Currency of the unit price.
   External PO number	The relevant purchase order number.
   Quantity	The number of assets, as detailed in the preceding fields, to add.

   A summary of the assets (model and quantity) is displayed in the left panel.

3. To add further assets, click .

4. To remove assets, click X at the end of the relevant row in the left pane.

   

5. To edit the asset details before receipt:

   1. Select the row to edit in the left pane.

   2. Edit the properties in the right pane.

6. When all the relevant asset details have been added correctly, click Receive.

For Advance ship notice:

1. Click Select ship notice.

2. Navigate to and select the appropriate CSV file.

   Note You cannot import a file with the same content more than once.

   For more information, see Advance ship notice format.

3. Click Open. The file is read and interpreted, and then displayed in the bottom panes of the dialog box.

   Note If there are any errors in the file, an error indication is displayed in the left pane, and the Receive button is disabled. To see the detailed error information, select the corresponding record in the left pane. You must correct the errors to allow the process to continue.

   Examples of possible errors include:

   • Unsupported asset type.

   • Asset model cannot be reconciled against existing Service Management asset model records.

4. Click Receive.