How to create a program
You can create a program in the following ways:
In Project and Program Management
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From the , select Plan > Project & Program > Programs. Service Management displays a list of programs.
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Click
New. Service Management displays a New Program dialog box to gather basic information. Service Management does not assign an ID until you save the program. -
Complete the following fields:
Field Description Title Enter a title for the program. Description Enter a description that captures the details of the program. Start date Select the date on which the program begins. End date Select the date on which the program ends. Business objective Select a business objective to which this program applies. Business unit Select a business unit to which this program applies. Business value Specify the estimated value that the program brings to the organization (in thousands).
Note The estimated business value should be greater than 0.
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Click
Save when you are finished.The program is opened with the General tab displayed.
In Release Management
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From the , select Build > Release.
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Select the release record from which you want to create a program.
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Click the record identifier in the ID column to display the selected record.
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Click
> Create program from record. Service Management displays the new program form with the values copied from the original record. -
Enter the details for the new record, and click
Save on the toolbar.
In Change Management
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From the , select Build > Change.
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Select the change record from which you want to create a program.
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Click the record identifier in the ID column to display the selected record.
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Click
> Create program from record. Service Management displays the new program form with the values copied from the original record. -
Enter the details for the new record, and click
Save on the toolbar.
