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Change input and output

The following table describes how changes are created, and the possible results of the Change Management process.

Input Sources Output
  • Policy and strategies for change and release

  • Request for Change ( RFC) Change proposal

  • Plans (change, transition, release, deployment, test, evaluation, and rendition)

  • Current change schedule and projected service outage (PSO)

  • Current assets or configuration items

  • As-planned configuration baseline test results, test report, and evaluation report

  • Rejected Request for Change ( RFC)

  • Approved RFC

  • Change to a service or infrastructure

  • New, changed, or deactivated assets or configuration Items

  • Change schedule

  • Revised projected service outage (PSO)

  • Change plans

  • Change decisions and actions

  • Change documents and records

  • Change Management reports

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